Last updated: 1 May 2026
These terms govern your use of Get A Trades Website ("we", "us", "Gary"). They apply to anyone who places an order through the marketing site or signs up for the customer portal.
We've kept these in plain English. If something isn't clear, get in touch — happy to explain. Where we say "you", we mean the tradesperson or business signing up.
Get A Trades Website is a service operated by Gary, providing website design, hosting, and a customer portal for UK tradespeople. We are based in Scotland, registered with the UK Information Commissioner's Office under reference ZC133661, and contactable via the form on the homepage.
Depending on the package you order, we provide one or more of the following:
Current prices are shown on the marketing site and inside the portal. Sale prices, when active, are honoured for the period stated and snapshotted onto your order at acceptance — you're billed at the rate you were quoted, even if our public pricing changes later.
To use the portal you create an account using your email. Sign-in is by magic link — we never set or store passwords, so there is nothing for you to forget or for an attacker to steal.
You are responsible for keeping access to your email account secure, since anyone with access to your inbox can sign in to your portal. Tell us immediately if you think your email has been compromised.
An order is placed through the marketing site or the portal. We treat your submission as a request — a binding contract is formed only when we accept the order in writing (typically the order-confirmed email).
We may decline an order at our discretion. If we do, we won't take payment and we'll explain why.
Recurring portal/hosting fees are collected by direct debit through GoCardless. You'll receive an advance notification of each collection.
Cancellations take effect at the end of the current billing period. We don't pro-rate or refund partial months. We won't take any further payment after the cancellation date.
If a payment fails (e.g. cancelled mandate, insufficient funds) we'll let you know and give you 7 days to resolve it before your portal is downgraded to Lite or your site is taken offline. We'll always email you first.
If you ask us to register a domain on your behalf, you pay for the registration up front. We register it in your business name with name.com and the domain belongs to you, not us. We'll keep your contact details up to date as registrant; if you cancel hosting we can transfer the domain to a registrar of your choice at any time.
We renew domains automatically each year. We will notify you in advance and continue your registration unless you tell us otherwise.
Once your order is accepted, you fill in a design brief in the portal. We design and build the site based on what you submit, share a preview link, and apply reasonable revisions before going live. "Reasonable" means revisions to align with the brief — significant new requirements may be quoted as additional work.
Build time depends on the package: typically 48 hours for One Page, 1 week for Small Site, 2 weeks for Pro Site, all timed from when you submit the brief and provide content.
You confirm that any content you upload is yours to use, or that you have permission from the rights holder. Don't upload anything you don't have the right to publish.
You agree not to use our service to:
We may suspend or terminate accounts that breach this clause. If we have to act fast (e.g. legal complaint, security risk), we'll explain why as soon as we reasonably can.
If you use the portal tools that store your end-customers' details (Inbound Enquiries, Quotes, Invoices, Jobs/Diary), you are the data controller for that data and we are a data processor on your behalf. The full split of responsibilities and the sub-processors we use are set out in our Privacy Policy, which forms part of these terms and acts as the data processing agreement (DPA) between us.
By accepting these terms you confirm:
Some portal tools (Enquiries, Quotes, Invoices, Jobs/Diary) are gated until you have accepted these terms — even on the free Lite plan — because they involve handling your customers' personal data.
We aim for 99.9% uptime on hosted sites. We don't guarantee uninterrupted service — planned maintenance happens occasionally and we'll give notice where possible. We're not liable for downtime caused by third-party providers, force majeure, or anything outside our reasonable control.
To the extent permitted by UK law:
We may update these terms occasionally. We'll publish the new version with an updated effective date and a version reference. For material changes affecting active customers we'll email you and ask you to re-accept inside the portal before continuing to use gated features.
These terms and any dispute arising from them are governed by the law of Scotland. Disputes are subject to the exclusive jurisdiction of the Scottish courts.
Questions about these terms? Use the contact form on the homepage or reply to any email we've sent you.